Learn how Salesforce challenged the traditional software model by combining bold positioning, customer-driven innovation, unconventional marketing, and a scalable sales approach to build a category-defining company.
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Behind the Cloud explains how Salesforce grew from a small startup into a major cloud-computing company by questioning established industry assumptions. Benioff organizes the story around practical “plays” covering startup execution, positioning, marketing, events, sales, technology, global expansion, finance, and leadership. The book emphasizes differentiation, customer feedback, simple adoption, subscription-based selling, and turning satisfied customers into advocates.
For entrepreneurs and marketers, the book shows how a company can sell not merely a product but a different vision of how an industry should work. For salespeople and business owners, it explores customer partnerships, referrals, market segmentation, disciplined pricing, transparency, and organizational alignment through Benioff’s V2MOM framework.
Learn how Salesforce challenged the traditional software model by combining bold positioning, customer-driven innovation, unconventional marketing, and a scalable sales approach to build a category-defining company.
Behind the Cloud explains how Salesforce grew from a small startup into a major cloud-computing company by questioning established industry assumptions. Benioff organizes the story around practical “plays” covering startup execution, positioning, marketing, events, sales, technology, global expansion, finance, and leadership. The book emphasizes differentiation, customer feedback, simple adoption, subscription-based selling, and turning satisfied customers into advocates.
For entrepreneurs and marketers, the book shows how a company can sell not merely a product but a different vision of how an industry should work. For salespeople and business owners, it explores customer partnerships, referrals, market segmentation, disciplined pricing, transparency, and organizational alignment through Benioff’s V2MOM framework.
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