Marketing automation works only when it serves a clear sales strategy. Learn how to connect targeting, CRM, follow-up, and AI into systems that turn more prospects into lasting customers.
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Most businesses adopt marketing tools before deciding whom to target, what to say, and how to measure results. Dan S. Kennedy and Parthiv Shah argue that automation should execute a coherent marketing system, not replace strategy. Their approach begins with message-to-market matching and tracking six growth drivers, from brand awareness and lead generation to sales conversion, retention, referrals, and revenue.
The book explains how CRM data, targeted email outreach, sales funnels, persistent follow-up, and automated direct mail can coordinate the customer journey across online and offline channels. It also examines AI-assisted market research and copywriting, alongside choosing software that fits your business. The central lesson is not to automate everything blindly, but to build measurable processes, respond to prospects promptly, and regularly inspect what your systems actually deliver.
Marketing automation works only when it serves a clear sales strategy. Learn how to connect targeting, CRM, follow-up, and AI into systems that turn more prospects into lasting customers.
Most businesses adopt marketing tools before deciding whom to target, what to say, and how to measure results. Dan S. Kennedy and Parthiv Shah argue that automation should execute a coherent marketing system, not replace strategy. Their approach begins with message-to-market matching and tracking six growth drivers, from brand awareness and lead generation to sales conversion, retention, referrals, and revenue.
The book explains how CRM data, targeted email outreach, sales funnels, persistent follow-up, and automated direct mail can coordinate the customer journey across online and offline channels. It also examines AI-assisted market research and copywriting, alongside choosing software that fits your business. The central lesson is not to automate everything blindly, but to build measurable processes, respond to prospects promptly, and regularly inspect what your systems actually deliver.
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