A practical guide for marketers and business owners to attracting affluent customers by aligning positioning, sales language, pricing, and customer experience with how affluent buyers think and buy.
GET THE FULL AUDIO →Dan S. Kennedy argues that many businesses spend too much effort competing for price-sensitive customers while failing to deliberately pursue affluent buyers. The book explains how to identify these customers, understand their aspirations and buying behavior, locate them, and shape marketing around what they value rather than treating them like ordinary mass-market consumers. The practical emphasis is on targeting, carefully chosen sales language, referrals, expert status, premium positioning, differentiated service levels, and price elasticity. Kennedy challenges the assumption that lower prices are automatically more persuasive, showing instead how consistent positioning, stronger experiences, and appropriate pricing can reduce price resistance and make a business more attractive to affluent clients.
A practical guide for marketers and business owners to attracting affluent customers by aligning positioning, sales language, pricing, and customer experience with how affluent buyers think and buy.
Dan S. Kennedy argues that many businesses spend too much effort competing for price-sensitive customers while failing to deliberately pursue affluent buyers. The book explains how to identify these customers, understand their aspirations and buying behavior, locate them, and shape marketing around what they value rather than treating them like ordinary mass-market consumers. The practical emphasis is on targeting, carefully chosen sales language, referrals, expert status, premium positioning, differentiated service levels, and price elasticity. Kennedy challenges the assumption that lower prices are automatically more persuasive, showing instead how consistent positioning, stronger experiences, and appropriate pricing can reduce price resistance and make a business more attractive to affluent clients.
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