Learn why buyers pay more when they understand value. Explore how to quantify customer benefits, guide purchasing decisions, and win more B2B sales without relying on discounts.
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Why do salespeople struggle to defend their prices even when their products deliver meaningful results? In Selling Value, Mark Stiving argues that successful selling depends on understanding how buyers perceive value, rather than simply presenting features or lowering prices. He explains the differences between economic value, perceived value, and willingness to pay, showing how these concepts influence purchasing decisions and price sensitivity.
Through frameworks such as the Value Journey Map and Value Tables, Stiving explores how to identify valuable prospects, quantify business outcomes, and conduct conversations that help buyers recognize the financial impact of their decisions. He also examines buyer negotiation tactics, behavioral economics, and the organizational support required for value-based selling. The central lesson is that defending higher prices begins with understanding what each customer genuinely values.
Learn why buyers pay more when they understand value. Explore how to quantify customer benefits, guide purchasing decisions, and win more B2B sales without relying on discounts.
Why do salespeople struggle to defend their prices even when their products deliver meaningful results? In Selling Value, Mark Stiving argues that successful selling depends on understanding how buyers perceive value, rather than simply presenting features or lowering prices. He explains the differences between economic value, perceived value, and willingness to pay, showing how these concepts influence purchasing decisions and price sensitivity.
Through frameworks such as the Value Journey Map and Value Tables, Stiving explores how to identify valuable prospects, quantify business outcomes, and conduct conversations that help buyers recognize the financial impact of their decisions. He also examines buyer negotiation tactics, behavioral economics, and the organizational support required for value-based selling. The central lesson is that defending higher prices begins with understanding what each customer genuinely values.
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