Sway explains the hidden psychological forces that pull people away from rational decisions, helping business professionals recognize how loss aversion, commitment, and perceived value can distort judgment.
Sway examines why intelligent, experienced people can make surprisingly irrational decisions even when facts point in another direction. Ori and Rom Brafman explore recurring forces such as loss aversion, commitment to previous choices, value attribution, and diagnosis bias, showing how these influences can reinforce one another and override rational judgment. For entrepreneurs, marketers, salespeople, and business owners, these ideas provide a useful lens for understanding decisions involving customers, pricing, investments, and strategy. The book challenges the assumption that experience or intelligence protects us from irrationality and instead shows why recognizing these psychological forces can help us question judgments before they become costly commitments.
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