Understand how 25 behavioural biases shape buying decisions and learn how marketers can apply consumer psychology to improve advertising, influence purchasing behaviour, and communicate more persuasively.
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Consumers rarely make purchasing decisions as rationally as marketers assume. In The Choice Factory, Richard Shotton explains how psychological shortcuts influence what people notice, remember, value, and ultimately buy. Drawing on behavioural science experiments and real advertising examples, he challenges the assumption that customers accurately understand or explain their own purchasing motivations.
The book examines 25 behavioural biases, including social proof, distinctiveness, habit, price relativity, confirmation bias, and scarcity. Shotton demonstrates how these mechanisms influence brand perception, advertising effectiveness, and consumer preferences. For entrepreneurs, marketers, and copywriters, the central lesson is to base marketing decisions on observed behaviour rather than stated intentions, consider the context in which customers encounter messages, and test psychological principles in real commercial situations.
Understand how 25 behavioural biases shape buying decisions and learn how marketers can apply consumer psychology to improve advertising, influence purchasing behaviour, and communicate more persuasively.
Consumers rarely make purchasing decisions as rationally as marketers assume. In The Choice Factory, Richard Shotton explains how psychological shortcuts influence what people notice, remember, value, and ultimately buy. Drawing on behavioural science experiments and real advertising examples, he challenges the assumption that customers accurately understand or explain their own purchasing motivations.
The book examines 25 behavioural biases, including social proof, distinctiveness, habit, price relativity, confirmation bias, and scarcity. Shotton demonstrates how these mechanisms influence brand perception, advertising effectiveness, and consumer preferences. For entrepreneurs, marketers, and copywriters, the central lesson is to base marketing decisions on observed behaviour rather than stated intentions, consider the context in which customers encounter messages, and test psychological principles in real commercial situations.
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